What to observe first
- Redistribute one heavy or unbalanced load
- Check whether the machine drained first
- Record any lid, door or balance error
- Stop if the basket strikes the cabinet
What this symptom may involve
No online checklist can identify the failed part with certainty. Depending on the model and what happens before the failure, a provider may need to inspect:
When the symptom needs service
Call when normal loads repeatedly remain wet, the basket will not turn, the washer moves violently or a burning smell develops.
View the related appliance service guide →
Describe the behavior, not a guessed part
Note what still works, what does not, whether the issue is constant or intermittent, and whether an error code appears. Similar symptoms can have different causes.
What to tell the repair provider
Share the appliance type, brand, full model number if available, approximate age, exact symptom, unusual noise or smell, and whether the issue is constant or intermittent. For a leak, describe where and when the water appears.
Repair or replacement?
Compare the diagnosis, appliance age, overall condition, parts availability, repair cost, realistic replacement cost and any installation changes. Repeated failures may change the decision, while an isolated repair can still make sense on an otherwise sound appliance.
Stop using an appliance that smells like burning, sparks, repeatedly trips a breaker, has an uncontrolled gas flame or leaks near electrical connections. For a suspected gas leak, leave the area and contact the gas utility or emergency services from a safe location.
Frequently asked questions
Does this site directly employ appliance technicians?
No. Littleton Appliance Service is a consumer connection and advertising service. Calls may be routed to independent appliance repair providers serving your area. Provider availability, qualifications, pricing, warranties and service terms vary.
Can you guarantee same-day service?
No. Availability depends on the independent provider, location, appliance, parts and scheduling.
What should I have ready when I call?
The appliance type, brand, model number if available, symptom, error code and Littleton-area location are useful.